15 May 2011

Have your say - Met Police's 'Public Access Review'

I wanted to highlight with residents the chance to have your say on the Met Police's 'Public Access Review'.

Firstly, if you are wondering what 'Public Access Review' means, this is essentially a review into the way you can contact the police and access police services. This could mean on the telephone, going to a police station, meeting your safer neighbourhood team (SNT) or fixing an appointment.

The focus of the review is non-emergency access - in an emergency you should just ring 999 and you should still expect the police to come to you. There are no proposals to change this.

The review has come about because of pressure on police budgets but also because the police think that a more personal service is possible and would be better for many people. The latter is probably true. At Community Council last week it was clear that very few people know about how they could fix appointments to meet with their local SNTs and many felt if they could this it would be better than queuing at a police station.

Part of the review involved a discussion with Supertintendent Cheryl Burden who attended Community Council last week to hear views. She is attending many community groups and meetings in the coming month so if you are involved in a local group that would like to speak to her please do contact me and I can put you in touch.

Another part of the review is an anonymous online survey. You can complete the survey here. The deadline is 27 May 2011.

No decisions or proposals about changing our current services have been made yet - at the moment this is really 'pre-consultation, consultation'. The results of the surveys and the meetings will feed into any proposals. We will then have the chance to be consulted on these.

As background information, we have six police station service desks in Southwark - Peckham, Walworth and Borough are all 24 hour stations, East Dulwich is open 6.00am - 10.00pm every day, Camberwell is open 1.00pm - 5.00pm on Wednesdays and Fridays and Rotherhithe is open 7.00am - 9.30pm every day. There are also 22 SNTs, each one consisting of a Sergeant and two PCs who are dedicated to their local area. They are not an emergency response team but they are committed to responding to calls or emails within 24 hours.

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